Software updates require the charger to be connected to the internet. Once connected, available updates can be viewed in the app.

Clean the charger by wiping it with a cloth dampened with water. Avoid using a high-pressure cleaner or exposing the charger to running water to prevent damage.

Please contact Amprisen customer service before attempting to disassemble the charger and await their instructions on how to proceed with the service case. For safety reasons, any allegedly defective, stationary installed Amprisen Charger should only be dismantled by a qualified electrician.

If you encounter a technical issue with the Amprisen Charger and cannot find a solution in the user manual, FAQ, or troubleshooting guide, please reach out to our technical support team. You can contact us via email, the support form on our website, or by telephone. In many cases, we can resolve issues without the need for repair.

No, the chargers from Amprisen require no maintenance.